Site Rules

These Site Rules are part of and governed by our Terms of Service. By using the Platform, you agree to comply with all rules set forth below. In the event of any inconsistency between these Site Rules and the Terms of Service, the Terms of Service shall control. 

Prohibited Conduct

You agree not to engage in any of the following prohibited conduct while using the Platform: 

Fraud and Misrepresentation.You must not create fraudulent Listings, provide false information, or otherwise deceive other Users or Sidemarket. 

Circumvention.You must not attempt to circumvent the Platform Fee or other fees owed to Sidemarket. This includes completing or agreeing to complete a Transaction outside the Platform after being introduced to the other party through the Platform, using the Platform's messaging or communication features to exchange contact information for the purpose of conducting Transactions outside the Platform, structuring a Transaction to reduce or eliminate the Platform Fee, creating sham listings, dummy accounts, or other deceptive mechanisms to avoid fees, and misrepresenting the Transaction value to reduce the Platform Fee. 

Unauthorized Access.You must not attempt to access, tamper with, or use non-public areas of the Platform, Sidemarket's systems, or the systems of our service providers. 

Interference.You must not interfere with or disrupt the Platform, servers, or networks connected to the Platform, including through the use of bots, scrapers, crawlers, or other automated means not expressly authorized by Sidemarket. 

Reverse Engineering.You must not decompile, reverse engineer, or disassemble any aspect of the Platform. 

Impersonation.You must not impersonate any person or entity, or falsely state or misrepresent your affiliation with any person or entity. 

Harassment.You must not harass, threaten, intimidate, or bully other Users.

Illegal Activity.You must not use the Platform for any purpose that is illegal or prohibited by these Terms, including but not limited to money laundering, terrorist financing, sanctions evasion, or the sale of illegal goods or services. 

Spam.You must not send unsolicited commercial messages, advertisements, or promotional materials to other Users. 

Manipulation and Transaction Fraud.You must not manipulate the Platform's search results, ratings, reviews, or other features through artificial or deceptive means, artificially inflate or deflate offer prices, or engage in any form of transaction manipulation including submitting or soliciting offers with no genuine intention to complete the Transaction. 

Data Harvesting.You must not collect or harvest personal data of other Users without their consent. 

Malicious Software.You must not upload or transmit viruses, malware, or other malicious code. 

Abuse of Reporting System.You must not file false, frivolous, or vexatious reports against other Users or Listings. 

Multiple Accounts.You must not create or maintain multiple Accounts for the purpose of evading enforcement actions, manipulating Transactions, or violating these Terms. 

Violation of Third-Party Rights.You must not infringe upon the intellectual property rights, privacy rights, or other rights of any third party. 

Bot Protection Evasion.You must not attempt to circumvent or interfere with the Platform's bot protection measures, including Cloudflare bot management. 

Child Exploitation Material.You must not upload, transmit, or facilitate the distribution of child sexual abuse material (CSAM) or any content that exploits or endangers minors. Any such content will be immediately removed and reported to the National Center for Missing and Exploited Children (NCMEC) and relevant law enforcement. 

Terrorist Content and Violent Extremism.You must not upload or distribute content that promotes, supports, or incites terrorism, violent extremism, or mass violence. 

Discrimination.You must not refuse to transact with, or target Users based on race, ethnicity, national origin, religion, gender, sexual orientation, disability, or any other protected characteristic under applicable law. 

Harmful or Prohibited Digital Assets.You must not list Digital Assets that are inherently designed to defraud, deceive, or harm end users, including but not limited to phishing sites, scam applications, unlicensed gambling platforms, or unlicensed financial products.

Export Control Violations.You must not list or transfer Digital Assets that contain export-controlled technology, encryption, or defense-related intellectual property in violation of applicable export control laws and regulations. 

Coordinated Manipulation.You must not coordinate with other Users or third parties to manipulate the Platform, including shill bidding, fake review networks, coordinated price manipulation, or any other form of collusive behavior designed to deceive other Users or Sidemarket. 

Enforcement

Violation of these rules may result in one or more of the following actions, at Sidemarket's sole discretion: 

A warning issued to your Account. 

Temporary suspension of your Account. 

Permanent termination of your Account. 

Forfeiture of held Transaction funds. 

Legal action, including claims for damages and injunctive relief. 

In cases of suspected fraud, deliberate misrepresentation of a Listing or Transaction, or transaction manipulation, Sidemarket reserves the right to impose an immediate and permanent Account ban without prior notice and without recourse. 

Reporting Violations

If you believe a User or Listing violates these Site Rules, you may file a report through our reporting system. Reports may be filed as: 

User Reports, concerning the conduct or identity of another User. Listing Reports, concerning the accuracy, legality, or appropriateness of a Listing. 

Reports must include a reason and sufficient detail to allow Sidemarket to assess the concern. Reports submitted without adequate information may not be actionable. 

Sidemarket will review reports in a timely manner and may take action as deemed appropriate, including but not limited to removing Content, suspending Accounts, or escalating matters to law enforcement. Sidemarket is not obligated to disclose the outcome of a report review to the reporting party.

Reports must be made in good faith and based on a reasonable belief that a violation of these rules has occurred. Filing false, frivolous, or malicious reports is itself a violation of these rules and may result in action against the reporting User's Account. 

Account Obligations

You must provide accurate, current, and complete information when creating your Account and update it as necessary to maintain its accuracy. You are solely responsible for maintaining the confidentiality of your Account credentials and for all activities that occur under your Account. You agree not to share your Account credentials with any third party, to notify Sidemarket immediately at privacy@sidemarket.io if you become aware of any unauthorized access to or use of your Account, and not to create multiple Accounts for the purpose of circumventing Platform rules, manipulating Transactions, or evading enforcement actions. 

Certain Platform activities, including but not limited to listing a Digital Asset for sale and completing a Transaction, may require identity verification through Stripe Identity (KYC) and SMS-based phone verification. You agree to complete any required verification steps promptly and to provide truthful and accurate information during the verification process. Failure to complete required verification may result in restricted access to Platform features or suspension of your Account. 

Listing Obligations

Listings must include accurate information about the Digital Asset, including its description, asking price, financial data, and any other information required by the Platform. 

By creating a Listing, you represent and warrant that you are the lawful owner of the Digital Asset or have full authority to sell it, that all information provided in the Listing is accurate, complete, and not misleading, that the Digital Asset does not infringe upon the intellectual property rights, proprietary rights, or any other rights of any third party, that the Digital Asset does not contain any malicious code, malware, backdoors, or undisclosed vulnerabilities, that the Digital Asset complies with all applicable laws, regulations, and third-party platform terms of service, that you have disclosed all material facts that a reasonable Buyer would consider relevant to the purchase decision, including any known liabilities, pending legal matters, or operational issues, and that revenue and financial data provided are accurate and not artificially inflated or manipulated. 

Once a Seller accepts an Offer and a Transaction enters the payment hold process, the Seller must not sell, transfer, encumber, or otherwise dispose of the Digital Asset to any other party until the Transaction is completed, cancelled, or otherwise resolved. Violation of this rule may result in immediate suspension or permanent termination of the Seller's Account, a full refund to the Buyer, and the full Platform Fee charged to the Seller as liquidated damages. 

Buyer Obligations

Buyers are responsible for conducting their own due diligence before submitting an Offer or completing a Transaction. This includes reviewing all Listing information, verification data, and available documentation, independently verifying revenue, traffic, and other material claims to the extent possible, assessing the technical condition, legal status, and market viability of the Digital Asset, and consulting with legal, financial, and technical advisors as appropriate. 

By submitting an Offer, you represent and warrant that you have the financial capacity to complete the Transaction at the Offered price, that you intend to complete the Transaction in good faith, and that you will comply with all applicable laws and regulations in connection with the Transaction and your subsequent ownership of the Digital Asset. 

The Buyer must submit full payment within three (3) calendar days of Offer acceptance. If full payment is not received within this period, the Transaction will be automatically cancelled, the Listing will be unlocked and reinstated on the Platform, the Buyer's Account will receive a non-payment strike, and the Buyer will be restricted from submitting new Offers for a period of seven (7) calendar days following the failed Transaction. Two or more non-payment strikes within any twelve (12) month period will result in Account suspension. 

Transaction Rules

Transactions on the Platform follow these stages: Upon a Seller accepting a Buyer's Offer, the Listing is locked and the Transaction enters the Deal Room. The Buyer must submit full payment within three (3) calendar days. Once payment is received, the Platform Fee is deducted by Stripe and the remaining funds are transferred directly to the Seller's Stripe Connect connected account with the payout held. The Seller must complete the transfer of the Digital Asset to the Buyer within seven (7) calendar days of payment confirmation. If the Seller fails to initiate or complete the transfer within this period, the Transaction is automatically cancelled and a full refund is issued to the Buyer. 

Once the Buyer confirms receipt of the Digital Asset, the fourteen (14) calendar day due diligence period begins. During this period, the Buyer may review and evaluate the Digital Asset and, if applicable, raise a dispute. If the due diligence period expires without a dispute being raised, the Transaction is deemed successfully completed and Sidemarket automatically enables the Seller's payout. 

Messaging Conduct

The Platform provides real-time messaging functionality to facilitate communication between Buyers and Sellers in connection with Listings and Transactions. When using the Messaging Service, you agree to communicate respectfully and professionally and to use the Messaging Service only for purposes related to Platform Listings and Transactions. You agree not to use the Messaging Service to send spam, unsolicited commercial messages, or bulk communications, to harass, threaten, intimidate, or abuse other Users, to distribute malware, phishing links, or other harmful content, to share illegal content including but not limited to child sexual abuse material, content that promotes terrorism, or content that incites violence, or to solicit or exchange information for the purpose of circumventing the Platform. 

Sidemarket may monitor, review, and retain messages sent through the Messaging Service for purposes including but not limited to enforcing these Terms, resolving disputes, and complying with legal obligations. 

Confidentiality

"Confidential Information" means any non-public information disclosed by one User to another in connection with a Transaction, including but not limited to financial data, customer lists, technical specifications, source code, business strategies, and operational details of a Digital Asset. 

If you receive Confidential Information from another User in connection with a Transaction, you agree to use such Confidential Information solely for the purpose of evaluating or completing the Transaction, not to disclose Confidential Information to any third party without the prior written consent of the disclosing party, to take reasonable measures to protect the confidentiality of such information, and to promptly return or destroy all Confidential Information if the Transaction does not proceed to completion, upon request by the disclosing party. 

Where a Transaction results in a refund, the Buyer must promptly reverse or return the Digital Asset transfer to the Seller, including restoring all access credentials, accounts, and associated assets to their pre-Transaction state. Any Confidential Information, source code, credentials, or proprietary knowledge obtained during the Transaction must not be used, retained, or disclosed following a refund. 

For the full terms governing your use of the Platform, please review our Terms of Service. 

Contact

If you have questions about these Site Rules, please contact us: 

support@sidemarket.io